Privacy Policy

We may collect the following types of information:​​

• Personal Identifiable Information (PII): Such as your name, address, phone number, email, and other contact details you provide directly.

• Health Information (Protected Health Information - PHI): Non-medical health-related details necessary to provide tailored services.

• Technical Information: Automatically collected information, such as IP address, browser type, and usage patterns on our website.​

We are committed to maintaining the confidentiality and security of any health-related information (PHI) that you provide. We handle all PHI in accordance with HIPAA regulations, which mandate strict confidentiality and limits on disclosure.

We use the information we collect to:​

• Provide and manage our senior care services.

• Communicate with you, respond to inquiries, and schedule appointments.

• Improve our website and the services we offer.

• Comply with legal obligations or regulatory requirements.

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We do not sell or rent your personal information to third parties. We may share information with trusted third-party service providers solely to support the delivery of our services. All third-party providers are bound by confidentiality agreements and are required to protect your information.
 

We may also disclose your information:

• To comply with legal or regulatory obligations.

• To protect our rights, property, or safety, as well as the rights, property, or safety of others.

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Although we strive to ensure the security of your data, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law, including HIPAA's retention rules for health-related information.

We use cookies and similar tracking technologies to enhance your experience on our website. You can adjust your browser settings to refuse cookies, but certain features may not function correctly without them.

Our services are not intended for children under 13. We do not knowingly collect or store information from children under this age.

We may update this Privacy Policy periodically. Any changes will be posted on this page, with the "Effective Date" is updated accordingly.

If you have questions or concerns about this Privacy Policy, please contact us at:

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Filro Caregivers
2525 Cabot Drive Suite 201 Lisle, IL 60532
630-303-9188
support@filrocaregivers.com