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Caregiver Professionals

Services

Caregiver with Patient

In-home Care

Our in-home care services provide personalized support to ensure the well-being and comfort of your loved ones. Whether it's assistance with daily activities, medication management, or companionship, our caregivers are here to help.

Benefits:

  • 24/7 assistance

  • Personalized care plans tailored to individual needs

  • Safe and familiar home environment

  • Professional and compassionate caregivers

Senior Patient

Senior Care

FILRO Caregivers's senior care services are designed to promote independence and enhance the quality of life for seniors. Our team provides support with daily activities, health monitoring, and social engagement to help seniors live fulfilling lives.

Benefits:

  • Assistance with daily living activities (e.g., bathing, dressing, meal preparation)

  • Health and wellness monitoring

  • Social activities and companionship

  • Support for maintaining independence

Nurse and Patient on Wheelchair

Respite Care

Our respite care services offer temporary relief for primary caregivers, ensuring that your loved ones receive the highest standard of care while you take a well-deserved break. Whether you need a few hours or a few days, our caregivers are ready to step in.

Benefits:

  • Short-term relief for primary caregivers

  • Flexible scheduling options

  • Peace of mind knowing your loved one is in good hands​

  • Professional and compassionate caregivers

Personalized Care Assessment

Complete our assessment form to help us understand your unique caregiving needs, allowing us to tailor our services for you or your loved one to ensure the best possible care.

Peace of Mind with Us

At FilroCaregivers, we understand the importance of ensuring your loved ones receive the best care possible while providing you with peace of mind. Our commitment to excellence is supported by our FILRO Family Portal, designed in Caretime to keep you connected and informed every step of the way.

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Transparent Care Plans

Access detailed care reports that provide insights into the services provided, ensuring transparency and keeping you informed about your loved one's well-being.

Direct Communication

Easily communicate with caregivers through the app, allowing for seamless coordination and quick responses to any concerns or special requests.

Real-Time Updates

Receive instant notifications about your loved one's daily activities, medication schedules, and any important health updates.

Advanced Tech

Effortlessly manage and schedule appointments with caregivers, ensuring that all necessary medical visits and personal care routines are timely and organized.

  • What services do you offer?
    We offer in-home care, senior care, and respite care services tailored to meet individual needs.
  • What is the process for first-time clients?
    Our process begins with a face-to-face meeting involving the client, their representative, and our nurse supervisor. During this initial visit, we will discuss the care plan, pricing, and scheduling, and address any questions you might have. Please fill out the assessment form or provide the answers when you make the appointment.
  • How do I schedule a consultation?
    You can schedule a consultation by contacting us through phone, email, or our contact form.
  • Do you provide 24/7 care?
    Yes, we offer round-the-clock assistance to ensure the well-being and comfort of our clients.
  • What are your rates?
    Since client needs are unique, please call the office. We cover the pricing during our assessment meeting. We can assure you that our rates are highly competitive and transparent.
  • What is in-home care?
    In-home care provides personalized support to ensure the well-being and comfort of your loved ones in the comfort of their own home. Services include assistance with daily activities, medication management, and companionship.
  • What is senior care?
    Senior care services are designed to promote independence and enhance the quality of life for seniors. This includes support with daily activities, health monitoring, and social engagement.
  • What is respite care?
    Respite care offers temporary relief for primary caregivers, ensuring that your loved ones receive high-quality care while you take a well-deserved break.
  • Can I customize the care plan for my loved one?
    Yes, we create personalized care plans tailored to meet the unique needs and preferences of each client.
  • How do you ensure the quality of care?
    We conduct regular supervisory visits, provide continuous training for our caregivers, and maintain open communication with clients and their families to ensure the highest standard of care.
  • Are your caregivers vetted?
    Yes, all our caregivers must undergo complete vetting including fingerprinting, criminal background checks, interviews and comprehensive training to ensure they meet our high standards.
  • Can I choose my caregiver?
    Yes, we strive to match clients with caregivers who best meet their needs and preferences.
  • What training do your caregivers receive?
    Our caregivers receive ongoing training in various areas including senior care, dementia care, first aid, and emergency procedures to ensure they are well-equipped to provide high-quality care.
  • How do you handle caregiver-client compatibility issues?
    If any compatibility issues arise, we work closely with clients to understand their concerns and arrange for a different caregiver who better suits their needs.
  • How flexible are your care schedules?
    We offer flexible scheduling options to accommodate the unique needs and preferences of our clients, including part-time, full-time, and 24/7 care or live-in care.
  • Can I change my care schedule?
    Yes, you can adjust your care schedule as needed. Please contact us to discuss any changes, and we will do our best to accommodate your requests.
  • Do you provide care on weekends and holidays?
    Yes, we provide care every day of the year, including weekends and holidays, to ensure continuous support for our clients.
  • What happens if my caregiver goes on vacation or unavailable?
    In the event that your caregiver is unavailable, we will arrange for a qualified substitute to ensure there is no disruption in care.
  • What payment methods do you accept?
    We accept various payment methods, including credit cards, checks, and electronic transfers. Please contact us for more details.
  • Do you accept insurance?
    We are a private pay agency and will assist you with the processing of long-term care insurance.
  • Is there a contract or commitment required?
    We offer both short-term and long-term care plans without any long-term commitments. Our goal is to provide flexible care options that meet your needs.
  • Are there any additional fees?
    Our pricing is transparent, and there are no hidden fees. Any additional costs will be clearly communicated during the consultation.
  • How can I get updates on my loved one's care?
    We provide regular updates to family members and encourage open communication to ensure you are always informed about your loved one's care. We have a FILRO Family Care Portal via online login or an app. You are able to see details of the care plan, send private messages to our care team or make requests, and see what services have been done.
  • What if I have a complaint or concern?
    Your satisfaction is our priority. If you have any concerns or complaints, please contact us immediately. We will address the issue promptly to ensure your satisfaction.
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